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Artizon Museum measures to prevent the spread of Covid-19 and​ Requests of Visitors

Artizon Museum measures to prevent the spread of Covid-19 ​

Designated date and time entry system​ ​

Using our designated time and date reservation system to limit the number of visitors during each time slot and prevent congestion while providing a pleasant environment for appreciating the exhibitions.

Latest HVAC system

Use of the latest HVAC system to control the flow of air and constantly provide intake of fresh air.

Audio guides are available via the visitor’s smartphone and earphones​

Audio guides are available via the visitor’s smartphone and earphones, not a rental device.
  • The museum will be closed in the evenings for the forseeable future.
  • Disinfectant will be placed at the entrance to the museum for visitors’ use. All facilities will be cleaned and disinfected regularly. High-touch surfaces in elevators, on escalators, in the restrooms, and on the lockers will be cleaned and disinfected more frequently.
  • All museum staff members will wear masks or shields when guiding or otherwise interacting with visitors.
  • Transparent shields will be placed at the 1F ticket counter and the 3F cloakroom.
  • Where visitors must line up, guides for maintaining at least a one-meter distance will be provided.
  • Use of the Digital Collection Wall and the tablets in the Info Room and viewing catalogues in the Info Room will be suspended for the forseeable future.
  • Leaflets and other materials will not be handed directly to visitors but placed where they can be picked up.
  • The Learning Program (Gallery Talks, Family Programs, Saturday Lectures, School Programs, etc.) will be suspended for the immediate future.

Requests of Visitors

マスクの着用　Mask

マスクを着用してご来館ください。

Please wear a mask when visiting the museum.

体温測定　Thermometer

入館時の体温測定にご協力ください。
発熱や風邪の症状のあるお客様は、
入館をご遠慮いただきます。

Please cooperate with temperature taking at the entrance to the museum. Visitors with fevers or symptoms of a cold will not be allowed to enter the museum.

手指の消毒　Disinfecting

こまめな手洗いや手指の消毒に
ご協力ください。

Please cooperating by washing your hands and disinfecting your fingers frequently.

距離を空ける　Social Distance

他のお客様と距離を空けてください。
展示室内での会話はお控えください。

Please maintain distance between yourself and other visitors and refrain from conversation in the galleries.

  • Please refrain from visiting the museum if you have a fever, symptoms of a cold, or are feeling unwell.
  • Please cooperate by using our system for online reservations by designated date and time.
  • Please use cashless means of payment.
  • Please do not come to the museum in groups.
  • When coughing or sneezing, please cover your mouth with your mask or a handkerchief.
  • If you become ill in the museum, please alert a nearby staff member.

Related Facilities

Museum Cafe

Hours: 10:00-18:00（last order at 17:30）
* Now open only on museum opening days; closed when the museum is closed

  • For the time being, the cafe will be open only on museum opening days.
  • Staff members will wear masks when interacting with visitors.
  • Seating of customers face to face will be avoided as much as possible; single direction seating or spaces between seats will be provided.
  • The number of customers will be limited to avoid crowding.
  • All utensils, tables, chairs, and other equipment will be thoroughly disinfected.

Museum Shop

Hours: 10:00-18:00
* Open only on museum opening days; closed when the museum is closed

  • Staff members will wear masks when interacting with customers.
  • A transparent shield will be provided at the cashier counter.
  • Where visitors must line up, guides for maintaining at least a one-meter distance will be provided.
  • The number of customers will be limited to avoid crowding.
  • Samples will not be available for examination for the immediate future.