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Artizon Museum measures to prevent the spread of COVID-19 and​ Requests of Visitors

Artizon Museum measures to prevent the spread of COVID-19 ​

Timed entry system​ ​

Using our timed entry system to limit the number of visitors during each time slot and prevent congestion while providing a pleasant environment for appreciating the exhibitions.

Latest HVAC system

Use of the latest HVAC system to control the flow of air and constantly provide intake of fresh air.

Audio guides are available via the visitor’s smartphone and earphones​

Audio guides are available via the visitor’s smartphone and earphones, not a rental device.

    • Disinfectant will be placed at the entrance to the museum for visitors’ use. All facilities will be cleaned and disinfected regularly. Chemicals that break down the virus will be applied continually to high-touch surfaces in the elevators, on the escalators, in the restrooms, and on the lockers.

    • All museum staff members will wear masks when guiding or otherwise interacting with visitors.
    • Transparent shields will be placed at the 1F ticket counter and the 3F cloakroom.
    • Where visitors must line up, guides for maintaining at least a one-meter distance will be provided.
    • If the entrance area is crowded, you may be allowed to enter the museum before your designated entry time.
    • If visitors seem to clustering together in a gallery, a security guard may provide guidance.
    • Leaflets and other materials will not be handed directly to visitors but placed where they can be picked up.
    • The museum’s Learning Program (Gallery Talks, Family Programs, Saturday Lectures, School Programs, etc.) will be suspended until further notice. When they resume, great care will be taken to ensure participants’ safety.

Requests of Visitors

マスクの着用　Mask

マスクを着用してご来館ください。

Please wear a mask when visiting the museum.

体温測定　Thermometer

入館時の体温測定にご協力ください。
発熱や風邪の症状のあるお客様は、
入館をご遠慮いただきます。

Please cooperate with temperature taking at the entrance to the museum. Visitors with fevers or symptoms of a cold will not be allowed to enter the museum.

手指の消毒　Disinfecting

こまめな手洗いや手指の消毒に
ご協力ください。

Please cooperating by washing your hands and disinfecting your fingers frequently.

距離を空ける　Social Distance

他のお客様と距離を空けてください。
展示室内での会話はお控えください。

Please maintain distance between yourself and other visitors and refrain from conversation in the galleries.

  • Please refrain from visiting the museum if you have a fever, symptoms of a cold, or are feeling unwell.
  • Please cooperate by using our system for online reservations by designated date and time.
  • Please cooperate in writing down your name and contact information (phone number, address, or email address) when purchasing a ticket at the ticket desk.
  • Please use cashless means of payment.
  • Please do not come to the museum in groups.
  • When coughing or sneezing, please cover your mouth with your mask or a handkerchief.
  • If you become ill in the museum, please alert a nearby staff member.

Related Facilities

Museum Cafe

https://www.artizon.museum/en/user-guide/museum-cafe/

    • Staff members will wear masks when interacting with visitors.
    • Seating of customers face to face will be avoided as much as possible; single direction seating or spaces between seats will be provided.
    • The number of customers will be limited to avoid crowding.
    • All utensils, tables, chairs, and other equipment will be thoroughly disinfected.

*The menu is subject to change, including ceasing to serve alcoholic beverages.

Museum Shop

https://www.artizon.museum/en/user-guide/museum-shop/

  • Staff members will wear masks when interacting with customers.
  • A transparent shield will be provided at the cashier counter.
  • Where visitors must line up, guides for maintaining at least a one-meter distance will be provided.
  • The number of customers will be limited to avoid crowding.
  • Samples will not be available for examination for the immediate future.